advanced · en · online
AI automation and WhatsApp bots
HK$2,080
A small-business reply flow, from the first message to a booking.
Built specifically for Hong Kong small business owners and operators. You'll build a real WhatsApp customer-service bot, an automated weekly reporting workflow, and an AI assistant that answers customer questions using your own business info — all with AI tools, minimal code, and workflows you can maintain yourself.
Sat 5 Dec 2026, 14:00–17:00 HKT · HKVibeCode
What this class covers
- Map the messages a shop already answers by hand
- Decide what the bot may say, and what a person must confirm
- Build one WhatsApp reply flow
- Hand the uncertain cases to a human
- Leave with a diagram and a working sample
Register interest
Leave an email or WhatsApp number. The admin console keeps a count for this class.
What you learn
- Build a working WhatsApp customer-service bot
- Automate weekly reports and internal workflows
- Create an AI assistant grounded in your business data
- Maintain your automations without a developer
Curriculum
Week 1: Automation Foundations
- Mapping your business processes
- Where AI automation pays off (and where it doesn't)
- Setting up your automation toolkit
Week 2: Build a WhatsApp CS Bot
- Designing your bot's conversations
- Connecting WhatsApp to your AI assistant
- Handoff to a human when needed
Week 3: Scheduled Workflows & Reports
- Daily and weekly automated reports
- Connecting your data sources
- Alerts when something needs attention
Week 4: Your Own Business Assistant
- Grounding AI in your own business info
- Testing with real customer questions
- Maintaining and improving your automations
About the instructor
HKVibeCode
Automation specialist who has deployed AI bots for restaurants, clinics and retail shops across Kowloon and Hong Kong Island.
Requirements
- A laptop with internet access
- Read the level on this course before you enrol
- Time to try the exercises